Every new ClientSynq organization starts with a free 7-day trial of the Pro plan. You do not need a card to start. You can sign up with your email address or in one step with your QuickBooks account.
Before you start
- Use the email address you want as the organization owner. The person who signs up becomes the owner.
- If you use QuickBooks Online, signing up with QuickBooks also connects your QuickBooks company.
Sign up with QuickBooks
- Go to the sign-up page and select Start free trial with QuickBooks. You can also start from the ClientSynq listing on the QuickBooks App Store.
- Sign in to Intuit and choose the QuickBooks company to connect.
- Approve the connection. ClientSynq creates your account and your organization, names the organization after your QuickBooks company, and opens your Dashboard.
Screenshot to come: Start your 7-day free trial page → Start free trial with QuickBooks button and email sign-up formpublic/help/getting-started/start-trial-1.png
If you already have a ClientSynq account with the same email address, ClientSynq signs you in to it instead of creating a new one, and connects your organization to the QuickBooks company you chose.
Sign up with your email
- Go to the sign-up page. Under or sign up with email, create your account.
- On Name your organization, enter your Organization Name. Your clients and team members see this name.
- Select Start my free trial. Your Dashboard opens.
- Connect QuickBooks from the QuickBooks Online banner on the dashboard. See Connect QuickBooks.
Screenshot to come: Name your organization page → Organization Name field and Start my free trial buttonpublic/help/getting-started/start-trial-2.png
What happens next
- Your trial includes every Pro feature: unlimited team members and clients, branding, File Exchange and convenience fees.
- ClientSynq emails the organization owner 3 days before the trial ends, 1 day before, and when it has ended. The link in these emails takes you straight to checkout to add a card.
- To keep your organization active, choose a plan and add a card in Billing & Plans before the trial ends. You are not charged until the trial ends. See Plans and trials.
- If the trial ends without a card, your organization becomes inactive. Your team can only open Billing & Plans, and your clients see a message that invoicing is not available, until you choose a plan.
Good to know
- The one-step sign-in link from QuickBooks works once and expires after a few minutes. If you see Sign-in link is invalid or expired, select Try again from QuickBooks or Start free trial.
- If something goes wrong while signing up with QuickBooks, you return to the sign-up page with the message "We could not finish signing you up with QuickBooks." Select the QuickBooks button again, or sign up with your email and connect QuickBooks afterward.
- Your new organization comes with five roles ready to assign: Owner, Administrator, Manager, Team Member and Viewer. You hold the Owner role. See Create roles and set permissions.
- If you already own an organization, the Name your organization page takes you to your dashboard instead of creating a second one. To add another organization, use Create New Organization in Billing & Plans. Each new organization gets its own 7-day trial.