Agreement to Terms
By using ClientSynq, you agree to these Terms of Service. If you don't agree with any part of these terms, please don't use our service. We've written these terms to be fair and clear for small business owners.
Description of Service
ClientSynq provides a secure client portal service that integrates with QuickBooks Online. Our service allows you to:
- Create secure portals for your clients to view their invoices and information
- Sync data automatically with your QuickBooks Online account
- Send invitations to your clients to access their portal
- Manage client access and permissions
Account Registration
To use ClientSynq, you must:
- Be at least 18 years old or have legal authority to enter into this agreement
- Provide accurate and complete information when creating your account
- Have a valid QuickBooks Online subscription
- Keep your account information up to date
- Be responsible for all activity under your account
Acceptable Use
You agree to use ClientSynq only for legitimate business purposes. You will not:
- Violate any laws or regulations
- Share your account credentials with others
- Attempt to access other users' data
- Use the service to transmit malicious software or spam
- Interfere with the service's operation or security
- Use the service for any fraudulent purposes
Pricing and Payment
Subscription Fees
- Basic Plan: $9.99 per month
- All plans include a 7-day free trial
- Billing begins automatically after your trial period
- Subscription fees are billed monthly in advance
Payment Terms
- Payment is due on your billing date each month
- We accept major credit cards through our secure payment processor
- Failed payments may result in service suspension
- All fees are non-refundable except as required by law
Cancellation
You can cancel anytime:
- Cancel through your account settings or by emailing us
- No cancellation fees or penalties
- Service continues until the end of your current billing period
- Your data is available for 30 days after cancellation
Data and Privacy
Your data belongs to you. We provide the service to access and manage your data, but you retain ownership. See our Privacy Policy for details on how we handle your information.
- You are responsible for the accuracy of data you provide
- You must have permission to share any client data through our service
- We implement reasonable security measures but cannot guarantee absolute security
- You should maintain backups of important data
QuickBooks Integration
ClientSynq integrates with QuickBooks Online through official APIs. By using our service:
- You authorize us to access your QuickBooks data as needed for the service
- You must maintain a valid QuickBooks Online subscription
- Changes to QuickBooks' terms or APIs may affect our service
- We are not responsible for issues with QuickBooks' service or data
Service Availability
We strive to provide reliable service but cannot guarantee 100% uptime. We may temporarily suspend the service for maintenance, updates, or due to circumstances beyond our control. We will provide reasonable notice when possible.
Limitation of Liability
To the fullest extent permitted by law, ClientSynq's liability for any claims related to the service is limited to the amount you paid us in the 12 months preceding the claim.
We provide the service "as is" and make no warranties about its fitness for your particular needs. We are not liable for any indirect, incidental, or consequential damages.
Changes to Terms
We may update these terms from time to time. We'll notify you of material changes by email or through the service. Continued use after changes become effective means you accept the updated terms.
Governing Law
These terms are governed by the laws of the jurisdiction where ClientSynq operates. Any disputes will be resolved through binding arbitration or in the courts of that jurisdiction.
Contact Information
Questions about these terms? We're here to help:
Email: hello@clientsynq.com
We'll do our best to answer questions and resolve any concerns quickly and fairly.